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I have thoroughly enjoyed my first week at the Preston Road GP Surgery. So far in my first week I have met most of the reception team and some of the GPs. This week I have been mainly in the main office carrying out general admin tasks to allow me to properly settle in and get to know how things work. As well as doing general tasks such as laminating, shredding etc. I have also been able to get involved with the sorting of patient notes and also watching other staff take calls, organise surgery documents and use the online appointment booking system. I was also able to spend some time with one of the team on the reception desk to see interaction with the patients and I was able to give out prescriptions to some patients. On the last day I put up the Skin Cancer Awareness display I have been working on this week for the start of the new month.
Having completed this week I am now much more aware of all of the work which has to be done to ensure the smooth working of the whole surgery. It has highlighted to me that not only do the clinicians have to be empathetic and caring towards their patients but this attitude must run throughout the whole surgery including during telephone calls and letters for example. I have also learnt the importance of data protection and confidentiality when dealing with patient specific information and have seen how this is maintained within the surgery.
It has also been arranged for me to do a visit to shadow a doctor outside of the surgery and to attend a Dementia training session in September which will aid the research I have been doing into the condition myself. I look forward to the next few weeks!I have had another really good week at the surgery! I spent some more time at the reception desk where I was able to see interactions with the patients and was also able to give out prescriptions and take in deliveries.
I was also given a project which I will work on in the next couple of weeks based around prostate cancer. In starting this I was given a log-in for the system used to access medical records and am currently gathering data using this.
I also spent a day at the partner surgery (Royal Crescent Surgery) to see how things are run differently there. During the day there I did some sorting of patient notes as I had previously learnt.
As well as doing the prostate cancer project using the computer system, I learnt how to access records of deceased patients and to organise their paper notes before they are removed from the surgery’s system.
Finally, on the last day I helped clear out a desk which was previously used by the district nurses which involved checking supplies such as bandages, syringes etc. for expiry dates to ensure they are still safe for use.
Next week I hope to start sitting in on some doctor’s consultations.
This week I feel I have been able to experience some different aspects of the surgery I have not yet seen which I have enjoyed a lot.
To start the week I continued with my data gathering project as well as working with another member of the reception team who showed me how to prepare the notes for patients who are moving to a different GP surgery.
I also went over the the partner surgery again (Royal Crescent Surgery) to collect the first few batches of annual flu letters which I helped to get ready for delivery and this highlighted to me the importance in encouraging certain vulnerable patients to receive such vaccinations to prevent the spread of serious illness.
Further on in the week I was able to sit in with two of the doctors during their consultations. During this I learnt a huge amount about the way a GP deals with their patients, the way they go about diagnosing conditions and the processes which have to be gone through once the patient has been seen. It was interesting to compare these consultations to those I have previously seen during my work experience in the Accident and Emergency Department at Dorset County Hospital. Although the consultations were of a similar length, the relationships between a GP and their patient is very different as often the patient makes regular visits to the surgery and the GP is able to get to know them and their families well. This is one of the reasons that this field of medicine is very appealing to me.
I also gained a lot more knowledge about the importance of confidentiality/data protection within medicine from discussing this with the doctors and feel I am now better informed on how they deal with the sensitive data they encounter on a daily basis. The doctors also gave me some guidance about where to read and research about medical ethics and guidelines which doctors must follow which I am keen to look at.I had a really good final week at the surgery. I had the chance to sit in with another two doctors during their consultations. Having now seen four different doctors I have been able to notice many things which are consistent with all their consultations such as their manner with the patients,logical methods of diagnosing problems and discussing the potential solutions to any conditions with patients. This has enabled me to really understand the role of a GP and has also given me a basic understanding of some medical conditions which were more common among patients. Having spoken to all of the GPs I was able to sit in with it appears that being a GP is a challenging aspect of medicine given that it is the role of the GP to bring together the sometimes vague symptoms of the patient and produce a diagnosis,and then to refer the patient on if necessary. I also saw some consultations in the last week where the patients had more sensitive problems and this showed to me the importance of the GPs attitude towards the patient and the way they chose to explain things as well as their knowledge of the condition.
As well as viewing consultations I finished preparing the flu letters for the surgery which are now ready to be sent out. I was amazed at the number of patients who are eligible for the vaccination and am looking forward to attending this flu clinic in October which I have been invited to by the surgery. From this I will be able to see yet another side to the role of a GP and I am really looking forward to going.
On the last day of my scholarship I produced another display board in the waiting room. This display was concerned with Dementia awareness and it was interesting to read the information which was available to patients.
I was really happy to receive a card signed by everyone at the surgery and an engraved bracelet on my last day as a thank you for my help at the surgery. I am sad to be leaving this week since I have enjoyed my time there so much and have learnt such a lot from them. However I intend on keeping in contact with the surgery and am looking forward to attending the Dementia training session next week and the flu clinic in October.
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